Loreta Camassa

Background

About Loreta Camassa

I am an approachable, motivated, and dedicated professional with experience in retail management, employee relations, recruitment, retention policies, training, and customer service in the sales environments. I have a track record of being entrusted with progressive responsibilities and given promotions. The strong social skills that I possess enable me to build solid relationships with colleagues and third-party stakeholders. I am very much well adept in account management and in providing high-quality assistance, addressing concerns, and resolving conflicts. My main attributes include: • Knowledge of people management; • Skills in conducting training of store staff; • Ability to supervise store employees on a daily basis to achieve sales’ targets; • Ability to interview and recruit employees; • Highly experienced in managing stores; • Exceptional knowledge of keeping high store standards. SKILLS • Extremely organized, able to provide timely correction of even minor errors. • Expert at conflict resolution and solving problems. • Creative, goal-oriented thinker. • Highly effective multitasker. • Strong communication and interpersonal skills to effectively lead staff, help customers and work with most up management. • Great customer service skills, including patience and active listening, to ensure customers feel heard and helped. • Conflict management skills to resolve customer issues effectively and ensure efficiency in teams. • Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives. • Training others. • Committed to ensuring customer satisfaction.