Loretta Morris

Background

About Loretta Morris

PROFESSIONAL EXPERIENCERetail Store Manager, Old Navy- Successfully managed a high-volume retail store, consistently exceeding sales targets each quarter- Implemented effective visual merchandising strategies, resulting in increase in customer engagement and sales- Trained and developed a team of 50 + employees, resulting in improved customer service and increased employee satisfaction- Implemented inventory management systems, reducing stock discrepancies by 5% and improving overall store efficiency.Assistant Store Manager, Old Navy- Assisted in managing daily store operations, including inventory management, cash handling, and customer service- Trained and mentored new employees, resulting in decrease in training time and improved employee retention- Collaborated with the visual merchandising team to create engaging displays, resulting in an increase in sales- Implemented customer service initiatives, resulting in a 10% increase in customer satisfaction ratings.Sales Associate, Old Navy- Provided exceptional customer service, resulting in an increase in customer loyalty and repeat business- Consistently achieved and exceeded sales targets, earning recognition as a top-performing sales associate- Assisted in visual merchandising and store resets, ensuring a visually appealing and organized sales floor- Actively participated in product knowledge training sessions, staying up-to-date with the latest trends and product information.SKILLS- Sales and revenue growth- Retail operations management- Inventory management- Visual merchandising- Customer service excellence- Team leadership and development- Strong communication and interpersonal skills- Problem-solving and decision-making abilities- Proficient in Microsoft Office Suite and retail management softwareREFERENCESAvailable upon request.