Seniority
Staff
Department
Customer/Client Service
Location
North York
Industry
Banking
Company size
105K
Contact information
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l•••••••@td.com
Phone
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Background
About Lori Chen
Nearly 2 years of professional experience in customer service in retail banking. • Recognized for delivering outstanding customer service and building strong client relationship, and consistently receiving positive feedback from customers; nominated for Quarterly Spotlight. • Highly motivated self-starter and fast learner, adept at both team and individual work, with advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, Access). • Exceptional attention to detail and organizational skills, with experience managing multiple projects simultaneously. • Currently registering IFIC certification courses to qualify for selling investment products. • Fluent in English and Mandarin.
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