Lori Eagles

Background

About Lori Eagles

Passionate and driven Criminal Justice professional with a strong background in client relations and advocacy. I hold an M.S. in Criminal Justice with Magna Cum Laude honors, complemented by a B.A. in Criminal Justice with a minor in Homeland Security. In my current role as a Client Relations Specialist at NextGen Tax Services, I excel in facilitating client calls, delivering persuasive proposals, and implementing effective promotional campaigns to drive sales. I offer valuable insights to clients and ensure seamless communication through proficient email management. I have contributed to successful marketing campaigns and organized team-building events to foster collaboration and motivation. My proficiency in data tracking and accurate data entry enables me to provide efficient service and support to clients. Additionally, I have trained new employees on various software platforms, demonstrating my adaptability and aptitude for learning. Previously, as a Sexual Assault Services Coordinator and Domestic Violence Advocate at Help in Crisis, I managed and maintained confidential client information, conducted educational sessions on domestic violence, and coordinated case files with precision. I actively contributed to multidisciplinary teams and led community response efforts to address domestic violence cases. My strong leadership skills were evident in successfully recruiting and onboarding SANE nurses, and in spearheading impactful outreach initiatives and social media campaigns to raise awareness. I provided support to survivors during legal proceedings and adeptly filed protective orders, ensuring accurate documentation and adherence to legal processes. During my tenure as an Administrative Assistant at C.T. Construction & Equipment, I showcased my exceptional organizational and administrative abilities. As the primary point of contact for clientele, I provided comprehensive support and efficiently managed tasks such as bank account reconciliation, annual insurance audits, and record maintenance. Proficient in utilizing Microsoft Office Suite, QuickBooks, and 10-key numeric keypad operation, I maintained accurate expense tracking systems and generated detailed reports. With a track record of success in client relations, advocacy, and administrative support, I am now seeking new opportunities to contribute my skills and make a meaningful impact within the criminal justice field. Connect with me to explore potential collaborations, share insights, and discuss how we can create positive change together.