Verified recordAirlines and Aviation

Lori Hecht-Thomson

Guest Services Supervisor at Raleigh-Durham International Airport Rdu

Based in Raleigh, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Raleigh

Industry

Airlines and Aviation

Company size

457

Contact information

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Email

1 credit

l•••••••@rdu.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Lori Hecht-Thomson

PROFILE Diverse customer service background, with 10 plus years of experience in the travel industry with an emphasis on airline operations, supervision, service and support, customer relationships and resolution, team leadership, training and mentoring, service strategies and solutions, and consistent professional growth.SKILLS Strong leadership by example, communication and customer service skills Conflict resolution and teamwork Initiative, passion and high level of energy Planning, organizing, decision making and prioritizing Adaptability, multi tasking and ability to work under pressure

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