Lori Hoffbauer
Management Consultant Managing Partner at Omc Global Services
Based in Mission Viejo, United States
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Seniority
C-Team
Department
Other
Location
Mission Viejo
Industry
Business Consulting and Services
Company size
24
Contact information
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l•••••••@crossyoureyes.com
Phone
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Background
About Lori Hoffbauer
I am an experienced Executive with a demonstrated history of delivering significant results and business value through innovation, strategy, development, technology and transformation. Specialized in high growth - data driven strategies, XD & experience strategy (UX/CX/EX), organizational excellence, CX management & omni-channel strategy, sales & performance management, content strategy, brand and revenue strategy, research & insights, digital & business transformations, Org Design & Service Design, and marketing. Drives innovation and exceptional digital & omni-channel experiences by leading and leveraging collaborative HCD design-led approaches, such as; workshops, primary research, ethnographic research, journey mapping, & needs analysis. Identifies areas for improvement within structure, culture, process, people, measurement, experience, engagement and automation making a remarkable impact tracking towards the 'North Star' in each area. Over 25 years of leading strategic initiatives and advising the C-Suite with unparalleled results. Industries: Art & Entertainment, Automotive, Banking & Finance, Healthcare & Pharma, Hospitality, Luxury Goods & Retail, Real Estate & TMT.
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