Lori Martin
Director Quality Assurance Quality Control at Sodexo Technical Services - Youngstown
Based in Pittsburgh, United States
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Seniority
Director
Department
Other
Location
Pittsburgh
Industry
Construction
Company size
280
Contact information
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l•••••••@sodexoroth.com
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Background
About Lori Martin
As the Director of Quality Assurance and Control at Sodexo Technical Services, I oversee Quality Assurance, Quality Control, and Continuous Improvement. I am a Six Sigma Green Belt, currently pursuing my Black Belt certification. I have led Six Sigma projects and strategic planning teams, streamlining operations, standardizing procedures, generating cost savings, and enhancing service quality. My recent accomplishments include: 1. Standardizing and documenting procedures with operations teams. Coaching 21 employees to achieve Lean Six Sigma Yellow Belt certification, leading to ongoing beneficial projects. Implementing the Management Operating System (MOS) to improve service KPIs through data and root cause analysis and daily meetings. Coordinating internal audits and action plans. I bring a collaborative leadership style, strategic thinking, strong communication skills, professionalism, and a commitment to corporate values.
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