Lori Muth

Background

About Lori Muth

I have been in banking for 27 years with a specialty in FHA, Conventional, Streamlines, Home Equity Loans, HELOCS, VA IRRLS, Documentation Specialist and Mortgage Loan Processing. I now work remotely, and aspire to be the best of the best, with excellence in customer service. I have worked incoming files from Loan Officers that included Refinances and Purchases: FHA, REO, Conventional, Streamlines, VA to insure accuracy on Encompass and Mortgage Director inputting all necessary items into buckets, gathering info. from Borrowers as needed• Calculation of simple DTI• Added all items to Encompass and Mortgage Director like Realtor.com, USPS, and Taxes• Triggered file for Underwriting• Imported all documents after borrower has signed to send back to Underwriting• Daily tracking of borrowers who have/have not signed, sending 3 daily emails to Team to create urgency for borrower signatures• Working an active pipeline of up to 100 Mortgages monthly• Attaining all goals set forth, receiving monthly bonuses • Working Conventional, FHA/FHA Streamlines and VA mortgages, NYS CEMA, calculation of income, DTI and LTV • Ordering of Appraisals, Title Searches, contact borrower requesting all needed documents, adding docs to Epic in correct buckets.• Forwarded mortgages to underwriting for approval, clearing conditions and then scheduling closings with Borrowers and Title Company• 3rd party verifications such as The Work Number, ordering WVOE from employers, Insurance Binders, Data Verify, Sam.gov• Contacting borrowers, noting account, problem solving, exceptional customer service• Addressed all areas of Audit, correcting any issues