Lori Ross
Corporate, Regional Director Quality and Patient Safety at Community Health Systems
Based in United States
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Seniority
Director
Department
Healthcare & Human Services
Location
United States
Industry
Hospitals and Health Care
Company size
25K
Contact information
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l•••••••@chs.net
Phone
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Background
About Lori Ross
As a RN specializing in healthcare operations, quality, safety, care coordination, and regulatory affairs, I have an unwavering commitment to patient-centered excellence and continuous improvement. I am a caring, results-driven leader who has consistently delivered exceptional results throughout my career, led continuous survey readiness programs, streamlined policy management, and orchestrated teams to drive significant reductions in patient safety events, improve clinical quality outcome scores, improve regulatory survey results, and strengthen operational efficiency./ The ability to positively impact quality, safety, and patient care delivery across a large organization. The opportunity to make a difference every day. Mentoring and developing aspiring healthcare quality professionals. Researching answers to questions, issues and helping others solve complex problems. Learning something new every day. Building effective systems, processes, and high-performing teams in both not for profit and for-profit organizations. Identifying the root cause of complex problems and working with a team of subject matter experts to facilitate and develop solutions Implementing processes to ensure standardized communication venues, committee forums, and tools are in place to establish accountability, reporting, and information sharing. Leading and managing challenges systems face during adverse regulatory survey findings, and serious patient safety, emergency management, and operations related events/issues. To use my unique skill set and years of experience in a position that will improve the patients and clinicians experience in navigating the current, complex healthcare system. Hardworking, committed, tenacious leader. Kind and trusted leader who strives to get all levels of staff to work together. Strong advocate and mentor for patient safety and quality. A leading figure and advisor in clinical quality improvement initiatives. Leads and runs the best quality program they have ever seen. Takes great pride in seeing others succeed. Competent, self-starter who has a unique ability to make things happen. Detail oriented, organized, focused, and a continuous learner.
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