Lori Wu

Background

About Lori Wu

I am a senior patient registrar at New York-Presbyterian of Queens, one of the leading hospitals in the nation and a cardiology expert. With over four years of experience in the healthcare industry, I have a double degree in business administration and kinesiology pre-health track, and multiple skills and certifications in emergency medical services. I am passionate about providing the highest quality of care and compassion to every patient, and I bring diverse perspectives and experiences to the team. At New York-Presbyterian, I register and admit thousands of patients to the cardiology department, ensuring accurate and efficient intake of demographic and insurance information using EPIC software. I also streamline the process for patients to receive necessary treatments and medications by verifying insurance eligibility and benefits, improving operational efficiency by 60%. Additionally, I ensure prior authorizations are in place, minimizing denied claims and avoiding unnecessary procedures and treatments. Furthermore, I oversee and coordinate payments, resulting in a 60% increase in revenue collection.