Lorraine Brown

Background

About Lorraine Brown

A dedicated and tactical Operations Manager and Client Success Professional who exceeded store revenue goals in 2019 by 3%. Nearly a decade of experience building strategic relationships and conquering revenue goals in rapidly-evolving markets. Ability to work with customers and accounts while leading sales, training, and marketing operations. Engaging leadership style bolstered by a dynamic mindset and talent for disruptive marketing techniques. Expert in scrutinizing existing operations and implementing effective systems, strategies, and processes to improve organizational performance, accuracy, and profitability. Seeking to lead a customer-oriented team in delivering account management services that deliver stellar revenue results and promote brand retention. Highlighted Skills & Key Profile Offerings: Consult cross-functional, peak-performing teams to champion business development initiatives and delegate tasks that control costs and inspire customized solutions. Analytic problem-solver who envisions smart solutions to streamlines business operations and drive growth, increase efficiency as well as bottom-line profit—present concepts to non-technical audiences. Respected as a strong people leader excelling at building, developing, and mentoring teams in providing high-quality, meaningful insight to senior management and other stakeholders for short- and long-term results. Tactful communicator with interpersonal strengths leveraged to drive team collaboration, liaise with internal and external stakeholders, promote transparency, and communicate complex concepts to clients. Technical proficiencies in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Salesforce, CRM.