Lorraine Murphy

Background

About Lorraine Murphy

I am a diligent and results-oriented professional with 8+ years' experience including Program Manager, Project Manager and Deputy Store Manager roles. I am a collaborative communicator with an aptitude for fostering stakeholder relationships. As a respected leader, I can oversee large-scale training and mentoring of employees with a mandate to exceed expectations and deliver best practice levels of performance. I can work effectively in deadline driven and rapidly evolving commercial environments. As an analytical thinker and creative problem solver, I can overcome obstacles and resolve issues in real time to maintain strong customer satisfaction. I am a proficient user of MS Office Suite, SAP, Tableau, Confluence, and SQL Server. I have managed projects delivering custom CRM solutions (Sugar, Monday.com, Salesforce, and Hubspot) to customers of varying sizes.I am a passionate advocate of continuous improvement principles with the drive to take on new challenges and the skills to add significant value to any business.