Luc Bernier
Vice President & Head, Digital Client Experience at Rbc Wealth Management
Based in Canada
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Seniority
Vp
Department
Other
Location
Canada
Industry
Financial Services
Company size
8.3K
Contact information
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l•••••••@rbcwealthmanagement.com
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Background
About Luc Bernier
I’m an energetic and strategic business leader with a record of success in spearheading major digital innovation initiatives for Canada’s largest wealth management firm. Throughout my career, I have devised and led strategies designed to improve the customer and employee experience, increase profitability and introduce lucrative new business opportunities. I have been relied on to plan and oversee complex, multi-million dollar projects focused on digital transformation and innovation in business processes. My leadership style is built on transparency, credibility and opening a dialogue for strategic discussions, as well as coaching and mentoring high performance teams and individuals to achieve ongoing success. I enjoy nurturing cross-organizational relationships with executives, clients and front office staff, always with the mindset of making a positive impact by offering strategic guidance and leadership knowhow. I am known for delivering consistent results in cost savings, improved revenues and user satisfaction.
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