Luca Cirillo
Digital Design Practice Manager at Unipol Assicurazioni
Based in Milan, Italy
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Seniority
Manager
Department
Other
Location
Milan
Industry
Insurance
Company size
8.8K
Contact information
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l•••••••@unipol.it
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Background
About Luca Cirillo
I am ambitious, an advocate of Human Centered Design and its positive impact on user experiences, with a mindset toward innovation and collaboration. Within UnipolSai's Digital Experience I am called to contribute to: • the definition of new service models through Service Design activities • the definition of Archetypes and Personas, building Customer Journeys with impactful experiences based on qualitative and quantitative data insights • Design Thinking activities that in addition to excellent ideas generate new cohesive cross-functional teams • testing of new solutions through rapid prototyping and user testing activities “fail early, fail often, but always fail forward”
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