Lucas Dantas
Operations Officer - IT Support at Saol Assurance D.A.C
Based in County Dublin, Ireland
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Seniority
Other
Department
Other
Location
County Dublin
Industry
Financial Services
Company size
82
Contact information
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l•••••••@saolassurance.ie
Phone
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Background
About Lucas Dantas
As an experienced Senior Compliance Analyst with a passion for technology, I thrive in supporting various teams and being a point of contact. Fluent in English and Portuguese, I communicate effectively in diverse environments. Currently pursuing a BSc Hons Degree in Computing, I have extensive experience supporting teams and managing queues. As the Senior Analyst for 25 agents, I provide weekly reports and coaching. I prioritize handling confidential tasks with professionalism and security. I am driven to excel in administrative roles and aspire to lead and guide teams to success. My expertise in Team Leadership, QA, Privacy Policies, and Customer Service Management aligns seamlessly with administrative responsibilities. Throughout my career, I excelled in multitasking, risk assessment, and maintaining organizational skills. My coaching abilities and excellent report writing enhance productivity and communication. I am adaptable, flexible, and dedicated to problem-solving, making me a perfect fit for the administration field. I am eager to leverage my diverse experience and expertise to contribute to the organization's overall success. EU Citizenship llucas.18guimaraes@hotmail.com
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