Lucio Gonzalez

Background

About Lucio Gonzalez

Summary of Qualification • Top performer with over six years of experience as a Field Artillery in the U.S. Army. • Highly motivated to utilize military leadership experience to provide dedicated service to a civilian organization • Well-qualified professional accustomed to competently managing multiple assignments in fast-paced environments. • Able to make difficult decisions and communicate effectively in stressful situations. • Extensive civil team management/customer service and military leadership experience • Dependable and ready to accept any challenge. Chosen to evaluate and test future critical military weaponry and with numerous awards for outstanding perform • Ability to multitask and prioritize workload and dependable, energetic, and highly motivated, with excellent customer relations skills • Liaison creating, establishing, and developing security policies with foreign countries. • Installed local area network cabling systems and equipment such as network interface cards, hubs, and switches. and security alarm and survey • Conducted investigation and analysis to determine root cause and impact; defined, documented, tested, and managed incident rep • Discussed alternative resolutions with taxpayers or representatives and recommended the best solution that advocates for the taxpayer. • Researched and analyzed tax documents or information to determine how to resolve a tax issue. • Identified and solved a problem or procedures or service to promote taxpayer compliance • Extensive experience with Microsoft Windows, OS, • Microsoft (365, PowerPoint, word, one-note, access, excel) • Next Level Security Systems (NLSS) proficient • Fluent in English and Spanish • Loss Prevention • Problem-solving & • Active listening • Effective communication & Oral Communication • Knowledge of CRM systems • Attention to Detail • Business Analysis