Lucio Mazzone

Background

About Lucio Mazzone

I have over twenty years of experience in the technology and entrepreneurial sector. My career began in 2002 in an IT company as an on-site technician, where I had the opportunity to be part of the technological boom in schools, coordinating the design and installation of computer labs. After completing my military service, where I strengthened my discipline and adaptability, I opened several IT retail stores, focusing on product sales and computer repair. This experience gave me a deep understanding of retail dynamics and the importance of excellent customer service. In 2012, I founded iReplace, a franchising network specialized in mobile device repair and refurbished product sales. From 2012 to 2020, I led the company’s growth until its acquisition by Estendo S.p.A. Today, I am Commercial Director at Estendo, managing a network of over 160 retail stores, building strategic relationships, driving business development, and optimizing commercial processes. I consider myself a results-oriented professional, able to adapt to market changes and seize emerging opportunities. I strongly believe in the value of customer service and in creating high-quality experiences that make a real difference.