Lucy Aitken

Background

About Lucy Aitken

A values-driven, people-focused operations specialist with over 16 years of industry experience in various award-winning marketing agencies. I am an innovative thinker and leader, dedicated to strategic problem-solving to transform and optimise in-house and agency processes. I excel in structuring, building, and managing teams while implementing people and development strategies that contribute positively to creating a strong working environment aligned with growth for both companies and individuals. Specialising in- Business Operations: Implementing systems, change management, resource & traffic management, financial management & budget control- Process: Creation & optimisation, collaboration tools & techniques, best practices & ways of working- People & Culture: Recruitment, onboarding & offboarding, training & development, employee retention strategies, offsites & agency culture, consulting & mentoring. Whether you require strategic advice for impeccable processes or assistance in team building & recruitment, I'm here to help. Operating in a flexible, collaborative & inclusive manner, I deploy meticulous attention to detail to provide innovative solutions to business problems. If you would like to talk about how I could support your agency, get in touch - laitken@live.co.uk