Lucy Ching
Implementation Specialist at Presspage
Based in Utrecht, Netherlands
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Seniority
Staff
Department
General Business & Management
Location
Utrecht
Industry
Public Relations and Communications Services
Company size
35
Contact information
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l•••••••@presspage.com
Phone
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Background
About Lucy Ching
With a Bachelor of Arts in Criminal Justice from Michigan State University, my journey led me to excel as a Customer Success Manager at Corsearch, where I became the project management point and customer advocate for clients in stringent regulatory fields. I successfully maintained an NRR of over 110%, demonstrating my ability to foster strong stakeholder relationships and secure multi-year contracts. Transitioning into freelance work, I honed my skills in contract negotiation and Salesforce data management. Collaboratively, our team introduced best practices for contract hygiene, ensuring future agreements are meticulously maintained. I value innovation and continuous improvement in my approach to customer engagement and operational efficiency.
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