Lucy Curran

Background

About Lucy Curran

Product Leader passionate about solving customer needs and driving innovation. With extensive experience in both B2B and B2C product development, I focus on creating technology solutions that empower people in their everyday lives and work.Currently, I am building and leading a strategic technology team based in Mexico City that spearheads key technology initiatives for AT & T US. My role involves driving transformative projects — including AI-powered innovations and platform transformations — aimed at enhancing the experience and capabilities for AT & T’s business customers.I am deeply committed to assembling a team of top-tier technologists who are passionate about strategic impact and cutting-edge technology. If you are interested in joining a dynamic group that shapes the future of technology at AT & T, I would love to connect.Previously, I led product for customer service at Rappi, helping customers and couriers get the support they need, driving retention for our best users. At ServiceNow, I focused on elevating employee experiences for enterprise clients, honing a deep understanding of diverse business needs.I bring a strong background in product strategy and leadership, GenAI and ML-driven product development, feature prioritization, HR tech, cybersecurity tech, customer journey mapping, data analysis, and people development,