Lucy Jackson

Background

About Lucy Jackson

I'm currently in my final year at Bond University, pursuing dual Bachelor's degrees in International Relations and Business (Management). My professional journey has provided me with over five years of experience in customer service, the last two years being in client services/operations within the finance sector. My professional experience involves managing high-volume inquiries, managing sensitive information with discretion, creating strong relationships with clients and business partners, providing comprehensive administrative support to executives, and implementing process improvements for enhanced operational efficiency. I possess a proactive work ethic and an adaptable approach, enjoying environments that present variety and new challenges. My interpersonal skills have been shaped by a genuine passion for assisting others and contributing to positive outcomes. Thus, I have been involved in volunteer projects and awareness-raising initiatives for a range of social and community causes. I'm currently exploring opportunities where I can effectively apply my academic foundation, professional experience, and my developed soft skills. I thrive in high-performing team environments and am particularly interested in opportunities that involve optimising operations and ensuring exceptional stakeholder satisfaction.