Lucy Knighton

Background

About Lucy Knighton

I am a passionate and results driven leader who is able to navigate complex situations in an empathetic and clear way. My strengths lie in communication, delivering constructive feedback and support in order to allow team members to feel confident, engaged and motivated in their role. I have led large teams of diverse people in faced paced, dynamic environments through change and training whilst simultaneously working with senior leads to improve operation workflows. Areas of expertise- Onboarding, employee engagement, and workplace culture development - Performance management using data-driven coaching and KPIs - Designing and delivering impactful learning resources aligned with business goals - Cross-functional collaboration and project ownership in remote settings - Operational workflow, change management, and process optimisation Technical skills- Google Workspace - Microsoft Office - Jira (workflows)- Confluence - Data Analysis - Deepfake Training Tools