Lucy Waghorn

Background

About Lucy Waghorn

David Store Navigational Management Ltd (DSNM), is a leading Chart Management and Navigational Consultancy focus on safety first! DSNM keep clients, their crew and their guests SAFE and compliant with all Legislation and Flag State Laws. They can help clients reduce the time spent dealing with the maintenance and correction of charts and publications by up to 95%, considering 98% of flag state/ ISM inspections start with a complete bridge audit, its an essential part of yacht management which can sometimes be overlooked. DSNM are able to offer a vast array of services, including support 24 hours a day, 7 days a week. Services include: Navigation Supplies; Correction Consultants; Charts and Publications; Inventory Specialists; Navigation and Bridge Outfits; Resource Management. DSNM’s success stems from its extremely high level of customer service. Each client is assigned a Fleet Manager to ensure they can personally deal with every clients specific needs and tailor the bespoke service to their exact requirements. DSNM also work closely with DPA’s to ensure navigational internal audits are always successful. For example, we work alongside the DPA’s from Camper and Nicholson’s, yco, Wilson etc. on a regular basis to ensure they have an up to date listing of all publications they expect to see on board along with putting procedures in place to ensure each audit is always successful for their vessels. DSNM is in a market in which customers rightly expect an excellent, professional service. They listen to their customers and continue to refine their products and services to ensure their service is the very best available. DSNM has experienced phenomenal growth since its foundation in 2002. It now has more than 100 clients worldwide, the result of very successful organic growth. Having recently employed additional personnel, the company is in a position to continue expanding, without losing the personal touch for which it is known.