Luis Adames

Background

About Luis Adames

As a Customer Success Manager and Relationship Manager with over 15 years of experience in client-facing roles, I specialize in ensuring smooth onboarding processes, building trust, and fostering long-term partnerships. By coordinating efforts across departments, I provide tailored solutions that address each client's unique objectives, enhancing satisfaction and loyalty. My collaboration with enterprise clients has led to the development of scalable strategies that optimize their business management processes. I am committed to delivering impactful solutions that drive measurable results, combining emotional intelligence with strategic foresight to align client goals with organizational success. Solutions by Text (SBT) enables businesses in consumer finance to effectively and conveniently reach their customers. Through a compliance-first messaging platform that seamlessly integrates payments, SBT helps foster meaningful conversations that drive measurable results. For too long, companies have relied on low-yield communication methods such as phone calls, mail, emails, and apps— leaving customers overwhelmed and messages lost in the noise. To break through, businesses need a solution that ensures precision, reach, and results. SBT delivers on this promise, helping its customers achieve outcomes like up to a 400% ROI and a 97% reduction in time to revenue. Solutions by Text. Good conversations pay off™. You can learn more about SBT by clicking on the links in the ‘Featured’ section. Originally from Colombia, I spent my formative years in South Florida, with subsequent residences in Texas and Colorado. I have a deep appreciation for the outdoors, particularly hiking, as I find great fulfillment in exploring and experiencing the natural world through its diverse trails