Luis Bustos

Background

About Luis Bustos

Computer engineer with 13 years of experience both in areas of continuous improvement processes, for the automated resolution of customer requirements in a global company, also as IT operations areas to ensure the correct operation of customer services. Knowledge in Project Management, ITIL, Business Intelligence, Data Analysis, Middleware. Great ability to analyze and resolve conflicts working as part of a team or individually. Organized person with capacity to manage the necessary operational and human resources to achieve the objectives. Proactive with great change adoption capacity that the function requires. Specialized generating and maintaining reports in Business Intelligence to analyze and quantify the defined metrics. also knowledge on Middleware platform administration to maintain business operations.13