Luis de Castro
Senior Operations Manager at Startek
Based in Manila, Philippines
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Seniority
Manager
Department
Operations
Location
Manila
Industry
Outsourcing and Offshoring Consulting
Company size
21K
Contact information
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l•••••••@startek.com
Phone
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Background
About Luis de Castro
Senior Operations Manager with 15 years of expertise in the outsourcing and offshoring industry, specializing in Operations Management, Coaching, Data Analysis, and Operational Efficiency. A strategic leader with a proven ability to make informed decisions that drive results, ensuring a balanced approach that benefits employees, clients, and the organization. Highly skilled in leveraging data collection and analysis to enhance operational efficiency, delivering measurable improvements in key performance indicators (KPIs). Adept at developing streamlined action plans that optimize workflows and foster sustainable success. Committed to driving innovation, efficiency, and excellence in dynamic business environments.
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