Luis Hidalgo

Background

About Luis Hidalgo

Senior Manager | Strategic Partnerships | Customer Success | LATAMWith over 12 years of experience leading Partnerships, Business Development, Customer Success, and Digital Marketing across LATAM, I’ve built a strong track record of closing complex deals, managing high-value accounts, and driving growth across diverse verticals such as Airlines, Loyalty Programs, Banks, Fintechs, OTAs, and Media Publishers.At Booking.com, I currently manage the most strategic partnerships in the region, combining data, technology, and digital advertising to deliver measurable results. My work focuses on creating long-term value, improving customer journeys, and scaling partner impact.I’m passionate about driving customer-centric strategies, fostering trusted relationships, and delivering business results in Spanish, Portuguese, and English.Core Expertise- Strategic Sales & Business Development- Customer Success & Account Retention- Data-Driven Growth Strategy- Affiliate & Channel Partnerships- Online Advertising & Performance Marketing- Product Marketing & Campaign Optimization- Project Management & Cross-functional Leadership- Travel Procurement & Platform Integrations- Tools: MySQL, Tableau, Google AnalyticsLet’s connect or reach me directly at luis.rodriguez@booking.com or luishidalgorod@gmail.com