Luis Martins

Background

About Luis Martins

As a Systems Support Analyst at Vistry Group, I play a key role in maintaining and enhancing our IT infrastructure. My responsibilities include incident management, system administration, and process optimization to ensure efficiency and reliability. I specialize in supporting KEYS and COINS systems, troubleshooting issues, managing configurations, and ensuring smooth integration with business processes. Additionally, I work with Microsoft Dynamics, assisting in its configuration, user support, and data analysis to enhance customer engagement and operational performance. I hold a BSc in Computer Science and Creative Technologies from the University of the West of England, where I built a strong foundation in software engineering, network engineering, and cybersecurity. Additionally, I earned a Higher National Diploma in Computing from Gloucestershire College, specializing in cybersecurity, software engineering, and network engineering. I am passionate about leveraging my technical expertise to solve real-world challenges and enhance IT systems.