Luis Perez

Background

About Luis Perez

Experienced and results-oriented professional with a successful background in claims handling, property management, and team leadership. Skilled in providing exceptional customer service and fostering positive relationships with clients. Adept at navigating complex projects and ensuring efficient operations. Proficient in Microsoft Office Suite and Google Business Suite, with a proven track record of resolving claims following legal guidelines and managing diverse properties to deliver exceptional results. Throughout my career, I have demonstrated continuous growth and advancement, consistently taking on new challenges and expanding my expertise. Starting as an Administrative Assistant, I quickly rose through the ranks to become an Assistant Property Manager and eventually assumed the role of Community Association Manager. During my tenure as Director of Operations at Sunrise Management, I played a pivotal role in streamlining processes and enhancing operational efficiency. The opportunity to work directly with the owner and president allowed me to gain valuable insights into strategic decision-making and leadership. As a Claims Generalist Associate at Progressive Insurance, I honed my skills in claims handling and customer service, earning praise for my empathetic approach to clients during challenging situations. These diverse experiences have equipped me with a well-rounded skill set and the ability to excel in any dynamic and fast-paced environment.