Luis Quintero

Background

About Luis Quintero

Professional Summary I am a Solution Advisor focused on CRM implementations, supporting the full lifecycle implementation of Microsoft solutions, Custom Software Development and Products. I am able to work with key stakeholders within the company to properly build functional requirements and suggest solutions to meet those business requirements. As a MS Business Analyst, I also closely work with the developers to build customized solutions in MS platforms while providing leadership, technical guidance and best practices; I serve as the primary facilitator for managing requirements for medium to largescale software development projects, leading and coordinating the creation of requirement documentation from a wide variety of stakeholders and work with the Development, QA and Infrastructure teams to ensure that the requirements are delivered successfully and implemented accurately Core Qualifications Be the primary facilitator responsible for defining, documenting and managing software requirements for medium to largescale development projects Create quality requirements artifacts including functional specifications, use cases, activity diagrams, process flows, business rules, technical specifications, GUI screen mock-ups, internal guides, and external guides Experience analyzing and developing business and technical requirements towards the development of enterprise technology solutions Experience gathering requirements and specifications, establishing processes and working with all levels of an organization Strong organizational and critical thinking skills with the ability to prioritize and negotiate with stakeholders Ability to manage requirements traceability and track requirements throughout the project Excellent communication and interpersonal skills Ability/Experience to establish priorities, work independently, and proceed with objectives without supervision Strong customer service orientation Microsoft Dynamics CRM Certified Professional (MCP)