Luisa Cunningham

Background

About Luisa Cunningham

Promptly greeting patients when entering the office, exam rooms, or laboratory. Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process. Informs patients of costs for care being provided and guides them to appropriate resources for further information. Obtain and accurately document patient vital signs, take brief history, past medical, family and social history, current medications, allergies and other pertinent historical information as needed. Consistently communicate with patients on wait times; provide information and direction to the next step in the treatment process. Provides timely follow up regarding lab results. Executes follow-up calls with sense of urgency. Assist with Bilingual (English/ Spanish) patient. Assist with procedures directly supervised by the Doctor. Maintain examination room clean and stock if necessary. Adhere to OSHA (infection control/safety guidelines) and HIPPA (patient confidentiality policies). Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus, while seeking opportunities for improvement of processes and treatments. Provided necessary health education training for patients. Tested glucose, Hgb A1C, strep, mono, hemoglobin, lipids, and administered injections. Performed pregnancy tests, drug screen and collected specimens for laboratory testing. Phlebotomy, medical procedures and laboratory procedures under the direction of a physician. Performing routine screenings (PFT, EKG's, ABI, etc.). Perform other duties as assigned. Knowledgeable in taking X-ray. EMR -Athena, Practice Partner and Office Practicum.