Luisa Miny

Background

About Luisa Miny

With over seven years dedicated to UX research and strategy, I am deeply committed to championing user-centricity in every project. My journey began at SKOPOS NOVA, where I excelled as a Project Manager for UX Research, overseeing projects across telecommunications, finance, and technology. I managed end-to-end project lifecycles, from initial client consultations and proposal writing to executing research methodologies. My strength in client communication and relationship-building was instrumental in delivering tailored insights. At Redcare Pharmacy, I continue to advance user experience through rigorous research practices while also spearheading UX ResearchOps initiatives and strategic UX research topics. Beyond conducting in-depth research, I'm dedicated to developing frameworks that optimize research processes and foster a culture of continuous improvement. I am passionate about UX because it places human beings at the core of product and service design. I believe in the power of empathy-driven design to create meaningful solutions that resonate with users on a fundamental level.