Verified recordEntertainment Providers

Lukas Antos

Cheif Customer Officer at Opap

Based in Czech Republic

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Seniority

Staff

Department

Customer/Client Service

Location

Czech Republic

Industry

Entertainment Providers

Company size

Contact information

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l•••••••@opap.gr

Phone

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+420 ••• •••• ••••

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Background

About Lukas Antos

Dynamic and results-driven CMO with over 20 years of experience in designing and executing brand, marketing and commercial strategies in diverse industries including e-commerce, retail, FMCG, and telecom. Expert in transforming commercial operations towards customer-centric and data-driven ones, delivering excellent customer experience with strong emphasis on customer lifecycle, value management and CRM. Proven track record in leading large teams in diverse cultural and ethnic environments. Skills- Business turn-around and commercial transformation - Understanding and driving e2e commercial value chain- Forming customer insights and data into actions and campaigns - Comprehensive Re-branding/Re-positioning projects - End-to-end digital experience, customer journeys and proposition delivery - CRM/CLM/CVM/Loyalty via digital platforms - Ability to operate and influence in diverse environments

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