Lukas Linkauskas

Background

About Lukas Linkauskas

As AML Analyst- Reviewed corporate and individual accounts to identify suspicious transactions and compliance risks per AML regulations- Assessed risks and escalated high-risk cases with clear, data-driven recommendations to management and compliance teams- Presented findings and reports to stakeholders, explaining the need for compliance actions and remediation- Communicated with account holders to verify documentation and confirm adherence to KYC requirements. As Customer Support Specialist- Resolved technical and service related issues for B2C clients, ensuring high customer satisfaction and timely solutions- Acted as shift lead, providing guidance and support to colleagues, and serving as the primary point of contact during shifts- Coordinated closely with cross functional teams to troubleshoot and escalate complex problems efficiently- Maintained clear communication channels to ensure smooth operations and effective problem resolution.