Luke Chilcott

Background

About Luke Chilcott

Mr Chilcott has been working in Information Technology since 1998 gaining a wealth of experience. During this time, he has had many roles with a diverse range of skills. This makes Mr Chilcott very suitable for the following roles: Solutions Architect, Project Manager, Systems Engineer, Team Leader, Systems Integrator.PROFESSIONAL SKILLSMr Chilcott has strong inter-personal communication skills enabling him to communicate with people at all levels. He is an enthusiastic worker, with the ability to present himself and any organisation in a professional manner.These skills include: Clear verbal and written communication Excellent Telephone Technical support Excellent problem solving ability Ability to work in a team, both locally and remotely in virtual team situations Ability to work within and maintain established standards and guidelines Experienced and solid understanding of various frameworks including ITIL, Prince2/PMBOK Perform all duties within an organisation’s change and release management processes Ability to raise and manage work with third parties Liaison with vendors to resolve infrastructure and software related problems Team Leadership, both with operational teams and project related teams Working with stakeholders to deliver on time and within a budget Staying calm and focused while achieving tight deadlinesTECHNOLOGY SKILLS Windows Servers - NT4, 2003, 2008 and 2012 Windows Clients - XP, Vista, 7 and 8 UNIX / Linux / OSX Microsoft Exchange / Lync, Tangberg Video Conferencing VOIP - Cisco, AVAYA Web Servers - SharePoint, Apache, IIS Citrix XenApp / Microsoft Terminal Server Backup Procedures and Disaster Recovery Networking Infrastructure Firewalls / Packet Filters / Cisco Routers IT Security Hardware - Dell, Lenovo, IBM and HP Virtualisation - VMware, Hyper-V, and XenServer Programming Languages - Batch, XML, HTML, VBscript, Powershell, Coldfusion and CSS.