Luke Lefrancois

Background

About Luke Lefrancois

Versatile and solutions-focused operations professional with over two decades of experience spanning logistics, supply chain, tech support, customer experience, and retail management.I specialize in identifying inefficiencies, improving processes, and delivering cost-effective, sustainable solutions. Whether managing complex logistics for commercial fleets, optimizing internal systems, or leading cross-functional teams, I bring a hands-on, data-informed, and people-centered approach to every challenge.From supervising used cooking oil logistics at a national level, to designing and implementing enterprise security and inventory systems, to resolving frontline customer issues with empathy and resolve—my career reflects adaptability, initiative, and a drive to make things better.Core strengths include:Operational analysis and forensic process reviewLogistics and fleet coordinationProcurement and inventory systems (including Shopify)Team training, leadership, and hiringTech support and system implementationWorkplace health & safety and complianceI’m passionate about creating structure where there is chaos, mentoring others, and finding efficiencies others miss. I thrive in roles that demand critical thinking, hands-on problem-solving, and continuous improvement.Let’s connect!