Verified recordSoftware Development

Luke McMurray

Senior Software Support Engineer Junior Developer at In-Site Software

Based in Wirral, United Kingdom

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Seniority

Other

Department

Other

Location

Wirral

Industry

Software Development

Company size

3

Contact information

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Email

1 credit

l•••••••@insite-parks.co.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Luke McMurray

Experienced Software Support Engineer and Junior Developer with over 15 years in IT support, testing, and infrastructure. Since 2016, I’ve progressed at County Online Ltd (In-Site Software) from 1st Line Lead through to 2nd/3rd Line Analyst and now hands-on development. I specialise in bridging the gap between support and development teams — translating customer issues into actionable GitHub tickets, managing UAT environments, and delivering infrastructure/database projects. Key achievements include: Migrating core systems from MS Access to SQL Server. Leading cloud infrastructure migration to a new data centre. Taking on GitHub issues, raising pull requests, and contributing C#/.NET 8 code to production systems. Technical toolkit: C#.NET 8, SQL Server, HTML, CSS, GitHub workflows, QA/UAT testing, cloud infrastructure, and stakeholder communication. I thrive in remote-first environments where I can combine technical problem-solving with development skills to deliver lasting solutions. I’m particularly interested in roles such as: Software Support Engineer (with coding) Junior/Mid.NET Developer QA/Automation Engineer Technical Consultant (remote SaaS/SQL focus) Open to fully remote opportunities where I can contribute immediately while continuing to grow as a developer.

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