Luke Oatham
Client Service Director at Helpful Digital
Based in London, United Kingdom
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Seniority
Director
Department
Customer/Client Service
Location
London
Industry
Information Technology and Services
Company size
13
Contact information
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l•••••••@helpfuldigital.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Luke Oatham
I am a friendly team player with excellent information architecture and user experience skills. I have over 20 years experience in the IT sector, working with senior executive clients at the strategic level to deliver successful, customer-focused projects. I keep up-to-date with web information architecture and user-centred design techniques and have expertise in all areas of working with clients from initial research and strategy to delivery of final sites. This has included working with large teams of developers, designers, content publishers, client representatives and external agencies. I have experience of full software life-cycle projects as well as more flexible approaches. I have a background in database programming, graphic design and training. Specialties: Web and intranet user experience, information architecture, user testing, card sorting, wireframes, Google Search Appliance, Google Analytics
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