Luke Urso
Crew Culture Team Leader - Guest Services at Virgin Australia
Based in Brisbane, Australia
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Seniority
Manager
Department
Operations
Location
Brisbane
Industry
Airlines and Aviation
Company size
5.9K
Contact information
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l•••••••@virginaustralia.com
Phone
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Background
About Luke Urso
I am an experienced professional dedicated to elevating team member performance to enhance guest experiences, optimise service delivery, and improve operational efficiency. I have a proven track record in leading teams to achieve exceptional service standards and operational excellence. As a passionate people leader, I focus on enhancing customer experiences through team member performance. I am skilled in coaching and mentoring, collaborating on culture initiatives, and fostering a positive workplace environment. I am committed to empowering teams to achieve collective goals and elevate both individual and organisational performance.
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