Lunick Dorcelus
Pro at Apple
Based in Miami, United States
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Seniority
Other
Department
Other
Location
Miami
Industry
Computers and Electronics Manufacturing
Company size
168K
Contact information
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l•••••••@apple.com
Phone
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Background
About Lunick Dorcelus
As a Genius at Apple, I provide expert technical support and troubleshooting for customers' devices, software, and services. I also educate customers on how to get the most out of their Apple products and ensure their satisfaction and loyalty. I have been working at Apple since December 2018, starting as a Sales Specialist and then becoming a Technical Expert in 2020, before becoming a Genius in 2022. I have an associate degree from Broward College, where I studied business administration and communication. I also speak Spanish and creole.which helps me communicate effectively with a diverse range of customers. I am passionate about technology and innovation, and I enjoy learning new skills and staying updated on the latest products and initiatives. I am a team player who collaborates well with my colleagues and managers, and I always strive to deliver excellent customer service and support.
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