Luther Layman
Project Manager Scrum Master at Woolworths
Based in City of Cape Town, South Africa
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Seniority
Manager
Department
Operations
Location
City of Cape Town
Industry
Retail
Company size
36K
Contact information
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l•••••••@woolworths.co.za
Phone
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Background
About Luther Layman
I am a Senior Scrum Master with experience handling multiple teams across the African continent - my approach to leading teams is servant leadership and collaborative software development process to deliver customer satisfaction in AGILE SAFe enterprise. My team achieved the CEO award in FY21/22 for outstanding achievement in customer experience and cost savings using TOBi Assist our chatbot solution. Achieving actualized benefits of R19 million for past financial year with over 6 million transactions served through TOBi Assist since launch in 2019.
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