Luz Gomez
Senior Director - Global Support and Optimization at Dell Services at Dell Technologies
Based in Austin, United States
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Seniority
Director
Department
General Business & Management
Location
Austin
Industry
Computer Hardware Manufacturing
Company size
136K
Contact information
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l•••••••@dell.com
Phone
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Background
About Luz Gomez
An experienced IT Services leader with vast expertise on technical and operational knowledge with proven business skills in Tech Support centers, Partner management, strategic planning, business development,Customer Service, and program management. Exceptional record of building strong, highly motivated, accomplished, competent professional teams, identifying opportunities, designing and executing global simplified processes, building strategy to achieve exceptional business outcomes. Excellent interpersonal skills and leadership. Areas of expertise include extensive technical and operational knowledge with proven business skills in Tech Support, Partner management, strategic planning, business development,Customer Service, on IT Service arena. Specialties: Strategic planning, business development, project and program management leadership, partner management, call center operations, Support and Delivery Operations and Start-up operations.
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