Luz MacIas

Background

About Luz MacIas

I am dedicated, quality-focused Bi-Lingual professional offering 20 years of experience as an Administrative Assistant in Property Management. Detail-oriented worker with proven communication skills and the ability to learn new skills with excellent work ethics. Strong Communication and Administrative Skills Proficient in handling HOA and property management related contracts Proven ability in English to Spanish and Spanish to English translations Proficient in answering multi phone systems. Experienced in taking minutes at meeting Administrative Assistant Developed and maintained positive tenant relations through prompt, courteous responses to tenant request. Processed all incoming and outgoing mail for the office and maintained postage meter. Ordered office supplies, maintained kitchen and kitchen supplies. Made travel arrangements for assigned property managers. Processed new vendors by routing applications for approval, reviewed and scanned certificates of insurance, etc. Assisted Property Managers with overall management of properties by preparing monthly reports, budget reports, processed vacancies and prepared work orders. Maintained a professional appearance and manner at all times while at work. Continued to adapt and innovate for maximum efficiency and profitability in a dynamic environment. Provided backup support to Property Management administrative assistants. Assumed additional duties and responsibilities as requested from time to time by Managers. Trained new staff, interpreted for Spanish speaking customers as needed. Keyed customer’s information into HOA property data ase (Citrix). Operated a multi-phone system, answered calls and directed calls to appropriate parties or took messages. Attended board meetings and took minutes. Investigated complaints, disturbances and violations and resolved problems following management rules and regulations.