Lydia Moody
Sr Customer Engagement Manager Sr Business Analyst (Salesforce Managed Services) at Wipro
Based in Noblesville, United States
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Seniority
Manager
Department
Sales & Business Development
Location
Noblesville
Industry
IT Services and IT Consulting
Company size
275K
Contact information
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l•••••••@wipro.com
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Background
About Lydia Moody
I'm passionate about cultivating relationships with stakeholders and users by building credibility and trust-Communication is the key to building trust -I am authentic -I listen to understand -I am intentional with using inclusive language to draw users and stakeholders into conversations and make them feel that they belong in the conversation and that it is not strictly for "technical" people. I have a uniques skillset in current Role at Wipro -I currently have several customers, some of which are Fortune 500 companies that have multiple orgs -Business Analyst -Project Management for Cloud Management Clients -Project Management for Project Clients -Salesforce Administrator -Process Improvement Team I can align, lead and grow successful project teams -I have successfully implemented medical software as well as several instances of Salesforce -I provide management of all areas of project including gathering requirements, solution planning, development, testing, delivery-I mentor team members internally to upskill or cross train in another role I love to dig into customer problems and solve them-Metrics are the key to process improvement. Power of Community -I'm a Co-Leader of the Indianapolis Women in Tech Salesforce Trailblazer Group -I volunteer as a professional photographer for a non profit professional dance company -I have volunteered as a Salesforce Mentor for multiple groups
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