Lydia Schroeder
Utility Information Systems Analyst at City Of Duluth
Based in Duluth, United States
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Seniority
Other
Department
Other
Location
Duluth
Industry
Government Administration
Company size
455
Contact information
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l•••••••@duluthmn.gov
Phone
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Background
About Lydia Schroeder
I am a highly motivated, self-starting learner. I have over 10 years in a customer service and billing division of the city of Duluth for natural gas, water, and sewer. As a Utility Information Systems Analyst and as a Project Coordinator I serve as a liaison between our Customer Service Division and Meter Shop to increase efficiency in processing, transparency in data for both the user and the customer, ease of reporting, along with end user testing our billing software, I played a crucial role in creating a job audit to stabilize the work group and help protect against continual turnover. I've pioneered new ways to utilize our ERP software to accomplish projects within the billing software and created the supporting training and reference material.
Decision-makers
Other people at City Of Duluth
- HBC-Team
Herb Bergson
Mayor · Public Administration & Safety
- RDStaff
Robin Davis
Administrative Information Specialist · Public Administration & Safety
- MTStaff
Mike Thamm
Police · Public Administration & Safety
- SWStaff
Susan Weber
Administrative Assistant · Public Administration & Safety
- JHStaff
John Hyde
Electronic Technician · Engineering
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