Lydia Truong

Background

About Lydia Truong

I have over 20 years of experience in enterprise and transformational program delivery across global and local organisations in Sydney and London, serving as a Delivery Manager, Product Owner, Lead Business Analyst, and Change Manager. I have a proven track record in managing diverse, strategic, and complex projects, including digital transformation, cloud infrastructure implementation, merger and acquisition initiatives, call center outsourcing and systems, sustainability platforms and customer-facing applications.At Facto, I head up the Business Analysis (BA) and Product Owner practice, focusing on developing the capability frameworks, training and standards of associate to senior BA professionals. We assist clients in developing successful strategies, creating business cases, designing and implementing effective ways of working, enhancing business analysis capabilities, and improving technology capabilities by prioritising feature sets that deliver early value. Im an advocate for lean delivery approaches and apply visualisation techniques to drive product creation and eliminate unnecessary complexity in processes and solutions.