Lynette Bowness

Background

About Lynette Bowness

I’m a natural problem solver with a keen eye for detail and Big Picture thinking. As a passionate Customer Service Leader, I ensure customer satisfaction and retention through creative problem solving, people first leadership and a customer-centric view. I have demonstrated success building engaged teams capable of delivering world class customer service and operational excellence. As an experienced people leader and culture champion, I believe in fostering a positive workplace culture and environment. My approach collaboratively engages stakeholders to drive together for innovation and excellence. I’m driven and capable of achieving results while staying true to my core values of collaboration, accountability, integrity and continuous learning. Expertise: Leadership | Customer Experience | Service Delivery Excellence | Continuous Improvement | Planning & Strategy | Contact Centre | Operational Excellence