Lynette Denbleyker

Background

About Lynette Denbleyker

Word Processing• Strong business administrative skills including data entry, proof reading, transcription of narrative reports and recorded statements, and creation of spreadsheets for a national insurance service company• Demonstrated a high level of confidentiality while working with sensitive insurance claims.• Stepped up as a leader in the Word Processing department, filling in for lead staff when they were unavailable with a consistent reputation as the go-to person for answers.Administrative Support• Developed and organized filing system to provide an efficient work flow for departmental resources.• Assisted Insurance Adjusters with filing, transcription, file preparation and data entry of billable hours• Coordinated daily deposit, prepared invoices, and directed the general flow of correspondence including incoming and outgoing mail and faxes.• Provided first level technical support of office equipment.Customer Service• Provided reserve support for reception services and gained experience directing customer inquiries on busy, multi-line phones• Background in retail provided skills to work with customers in person or on the phone and the ability to handle difficult situations with a creative mind.Specialties: • Typing speed of 85 WPM• Advanced 10 key skills• Comprehension of legal/ insurance terminology• Experienced with MS Windows and Office and quick to learn any new software• Management of busy multi-line switchboards• Excellent spelling, grammar, punctuation and proofreading skills• Enthusiastic customer service and phone presence