Lynn Hursey

Background

About Lynn Hursey

Total 12 years’ experience in Hospitality.*Complete knowledge of hotels operations.*Outstanding oral, written and training communication skills *Unparalleled guest relations skills especially in creating "special touches" and resolving Guest requests and concerns.*Strong analytical skills and the ability to develop innovative tactics to resolve problems.*Excellent eye for detail, can carry out actions to improve the appearance of the property, and employees as well as establish relevant actions that meet guest's expectations.*Positive and upbeat approach to employee relations and guest complaints.*Remarkable ability to ensure proper selection, training, motivation and counseling of all employees.*Completed TMI Hospitality GM training in August 2013 *Completed Marriott’s Connect-U training.*Completed Operational Excellence training through Marriott.