Lynn McDermott
Client Services Manager at Zenith American Solutions, Inc
Based in Seattle, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Seattle
Industry
Insurance and Employee Benefit Funds
Company size
1K
Contact information
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l•••••••@zenith-american.com
Phone
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Background
About Lynn McDermott
Possess compelling blend of management, strategic planning, & team leadership talents. Passion for creating dynamic, change-embracing environments conducive to learning & innovation. Drive quality, productivity, and efficiency of multi-faceted benefits programs, including remote-based customer service call center. Well-versed in continuous quality improvement (CQI) and change management. Empower staff to perform at optimal levels through training/development and coaching; prioritizing accuracy, accountability, efficiency, and immediacy; and by rewarding collaboration. Consistently lead-by-example. Cultivate productive, trustful relationships with multi-functional internal stakeholders, as well as external suppliers and partners. Seeking employment opportunity as Call Center Manager, Senior Client Manager, HR Generalist, or similar role.
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